Graham Durant-Law and I will be conducting a 1 day workshop as part of the actKM conference in Melbourne, 10-12 October 2011. This is the first time we have run this particular workshop and it draws upon a number of previous shorter workshops we have conducted separately. As such it is available at a bargain basement cost of $200.00 for the day (and this includes morning and afternoon teas as well as lunch).
We all have various needs for effective stakeholder or client engagement. If you get it wrong it can be disastrous and take a lot of effort to retrieve the relationship. If you get it right the results can be spectacular.
Graham and I will be taking you through a number of stakeholder engagement techniques (including how to identify your stakeholders) with a bit of theory as well as experiential sessions. In the afternoon we will take a look at how you monitor and evaluate the effectiveness of those techniques.
The hypothetical for the day will be:
Your local community has been granted $10m over 3 years to address teenage delinquency and drug and alcohol problems. We need to identify in broad terms: the desired program outcomes; the projects to satisfy the outcomes; the likely key stakeholders for the program and each project; and how we will monitor and evaluate the effectiveness of the program and each project.