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Graham Durant-Law and I will be conducting a 1 day workshop as part of the actKM conference in Melbourne, 10-12 October 2011.  This is the first time we have run this particular workshop and it draws upon a number of previous shorter workshops we have conducted separately. As such it is available at a bargain basement cost of $200.00 for the day (and this includes morning and afternoon teas as well as lunch).

We all have various needs for effective stakeholder or client engagement.  If you get it wrong it can be disastrous and take a lot of effort to retrieve the relationship.  If you get it right the results can be spectacular.

Graham and I will be taking you through a number of stakeholder engagement techniques (including how to identify your stakeholders) with a bit of theory as well as experiential sessions. In the afternoon we will take a look at how you monitor and evaluate the effectiveness of those techniques.

The hypothetical for the day will be:

Your local community has been granted $10m over 3 years to address teenage delinquency and drug and alcohol problems. We need to identify in broad terms: the desired program outcomes; the projects to satisfy the outcomes; the likely key stakeholders for the program and each project; and how we will monitor and evaluate the effectiveness of the program and each project.

The workshop will be held at RMIT on the 12th of October 2011. You can register for both the actKM conference and our workshop here http://actkm2011.eventbrite.com/

Reverse Brainstorm “Eliminating collaboration in your organisation”

I first heard about this technique from David Gurteen who used it with a group of librarians in Ireland.  He told me the story of trying to get them to do some strategic planning and how they kept going back to the negative as their libraries were all being closed down (now doesn’t this sound familiar).  He then decided to take them into the negative space to let them vent and his topic was – What would you have to do to ensure your library was closed?  Apparently the session went exceptionally well and so I decided to try this for myself. I have now used this technique with many of my clients and also at the Origins conference in Singapore last year with great success.

The May meeting for 2011 will be a Reverse brainstorming session to uncover how to introduce or improve collaboration in your organisation. Reverse Brainstorming helps solve problems by combining brainstorming and reversal techniques. Humans are better at being negative than positive and this technique goes negative in order to realise the positive. More theory and practice.

Come along and learn this relatively simple but powerful technique for both identifying risk and articulating the problem you might have in your organisation.

Facilitated by Nerida Hart and Siwan Lovett

Details:
When: 5:30 pm – 7:30 pm Tuesday 24 May 2011
Where: The Chocolate Olive Cafe, Colbee Crt Phillip Canberra
Skype in address: david_williams546
Cost: Gold $5 donation on the night to cover coffee etc

Register at: http://actkmmay2011.eventbrite.com/

On Wednesday morning this week I was fortunate to have the opportunity to facilitate a World Cafe as part of the Institute for Information Management conference and Information Awareness Month here in Canberra.  This was a fantastic experience and the 35+ participants came away with some really meaty foundations for the development of a Community of Practice around Information Governance.

So what is a World Cafe (or variation called a Knowledge Cafe) – it is:

A structured round of conservations to:

  • Create an open, creative conversation on a topic of mutual interest
  • Unearth collective knowledge to share ideas and insights
  • gain a deeper understanding of the subject and the issues involved
  • build and improve relationships
  • improve business networking and make new connections
  • better decision making and innovation
  • generate tangible outcomes
Why Information Governance? This is a topic which is often not fully appreciated in organisations and is ‘the set of multi-disciplinary structures, policies, procedures, processes and controls implemented to manage information on all media in such a way that it supports an organisation’s immediate and future regulatory, legal, risk, environmental and operational requirements. Wikipedia.’
The topics covered by each table included:
  • Objectives / mission / goals / length of life
  • Rules / protocols / etiquette
  • Format and frequency of meetings
  • Virtual or physical or both?
  • How the CoP would be governed and coordinated?
  • What would be the topics covered?
  • What would our online presence look like?
  • How do we know if its working or not?
  • Criteria for disbandment

This is a great way to get your Community of Practice started as it engages those who are interested and provides a sound foundation for going forward by setting out what it is you are trying to achieve as well as the risks along the way.

For the last 20 months I have been working with the Australian River Restoration Centre which took over some of the Knowledge for Regional NRM Program projects I worked on at Land & Water Australia (LWA) to maintain their legacy after LWA closed down.
At the ARRC we are now very privileged to be facilitating the Sharing Water Knowledge Forum which is being held in Albury in regional NSW.  This event is not your usual talking heads conference and will be a series of workshops and interactive sessions designed to facilitate knowledge sharing around the following themes:

  • Climate change, water impacts and adaptation,
  • Water planning and markets
  • Indigenous knowledge and cultural flows
  • Science communication and storytelling,
  • Groundwater and surface water interactions,
  • Managing environmental water
  • Catchment scale processes
  • Innovation and creativity

The National Water Commission, Murray–Darling Basin Authority, CSIRO Water for a Healthy Country Flagship and eWater CRC are combining their best researchers and practitioners to provide participants with the opportunity to choose from these eight different topics.

In addition to the workshops will be excellent keynote presenters, with Dr Matthew Colloff and Ash Donaldson challenging us with new research and thinking in water science and knowledge management.

To find out more go to the Forum site.

I can’t believe how quickly the annual actKM conference has come around again.  This is always my favourite conference every year in the knowledge management field.  I love the combination of a couple of speaking heads (not too many – just enough so the more conventional managers can see the traditional value of the conference) and the interactive sessions where you get to do and learn.  Over the years I have learnt so much from this conference that I use in my own workshops and presentations.  I love the challenging facts and figures as well as the new techniques and ideas.

It is also such good value with a price tag of $690.00 per person which includes 2 days of brilliant conference and the conference dinner – which this year will be held at Teatro Vivaldi on the ANU Campus.

The program is once again stimulating and different – for full details go to the conference website.  We  have also been fortunate enough to have David Gurteen back with us this year presenting on  Positive Deviance and KM.

After the conference on Wednesday the 20th of October, the Australian River Restoration Centre consultants (Siwan Lovett, myself and Matt Moore) will be conducting a 1 day workshop on Connecting Through Conversation : Narrative Techniques for Organisational Knowledge Sharing.  This one day workshop is designed to introduce participants to some knowledge sharing techniques which won’t break the bank and are simple to implement in your organisation. This one day workshop will only cost you $395.00 – can you afford to miss it?

We would love to see you there – or we can design the course for your location as well.

Nerida

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